Information About COVID-19

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***New Testing Tent Hours Update*** Starting Thursday, Oct. 22, the testing tent will be open from 11 a.m. to 4 p.m., M-F, at its new location by the Medicine Shoppe and the former MGH Oakland Bay Pediatrics clinic.

Phase 3 V3 No Visitors

Mason County Public Health Releases

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To get more information, please visit the downloads section below.

To view all reports from Mason County All Hazard social media site, click HERE.

If You Feel Sick

Starting Thursday, Oct. 22, the testing tent will be open from 11 a.m. to 4 p.m., M-F, at its new location by the Medicine Shoppe and the former MGH Oakland Bay Pediatrics clinic location.

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If you are experiencing fever, cough, sore throat or shortness of breath or have concerns about exposure to COVID-19, it is very important to call the COVID-19 Respiratory Triage Call Line - (360) 427-3615 before visiting the hospital or clinic.

If you need to access Mason Health's Emergency Department for respiratory symptoms, please wear a respiratory mask as soon as arriving and continue wearing throughout your visit.

We also urge you to stay home from school or work if you feel sick. Wash your hands frequently with soap and water and avoid touching your eyes, nose and mouth.

Please call ahead before coming in person to one of our physician clinics, urgent care centers or emergency departments. You can find phone numbers for our providers and locations at https://www.masongeneral.com/find-a-provider.

To limit the person-to-person spread of the virus and to protect our most medically vulnerable community members, we ask you to avoid unnecessary visits to Mason General Hospital, Mason Clinic and our other clinics.

Individuals who:

• are classified as having a higher risk of getting very sick

• are in close contact to those with a higher risk

• are exhibiting any signs of ill health (fever, cough, sniffles, etc.)

should make an effort to stay home if possible. Our patients and the community’s health is a top priority for Mason Health.

Testing Tent Process

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A download of this poster is available at the bottom of this page in English and Spanish.

Mason Health's Safe Care Videos:

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  • Es Seguro Recibir Atención: Conozca a los Proveedores: Dr. Ben May, DO. Learn about safe care practices at Mason Health in this Spanish video catered to our Hispanic patients. Click the image above or click HERE.
  • Video de Educación en Mam Sobre COVID-19: Learn about the COVID-19 testing process in this Mam video catered to our Guatemalan patients. Click HERE to view the video.
  • Darren Cuevas, DO, and Jenny Johnston, ARNP, discuss safety guidelines at Mason Clinic. Click the image above or here to view the video.
  • Sabrina Nelson, RN, Emergency Department Director, and Dean Gushee, MD, Chief Medical Officer, walk through what happens when a patient with COVID symptoms is brought to the Emergency Department. Click here to view the video.
  • Sharon Reclusado, RN, and Lacy Eveland, RN discuss safety measures at Mason General Hospital. Click here to view the video.
  • Dean Gushee, MD, Chief Medical Officer, talks about safe health care practices and visitor guidelines at Mason Health. Click here to view the video.

Telehealth Services

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In response to COVID-19, Mason Health has launched telehealth visits! Starting March 31, patients will be able to schedule phone and video consultations with their primary care, behavioral health and specialty care providers.

Mason Health is pleased to announce interpreter services are now available for use during your Zoom Telehealth Audio/Visual (A/V) Clinic Office Visits.

Call your provider for more details. Mason Clinic providers can be reached at 360-426-2653.

Visitors, Hours and Service Changes

  • Testing Tent: Mon-Fri: 11 a.m. to 4 p.m., effective Oct. 22
  • Mason Clinic: Mon–Fri: 7:30 a.m. to 5 p.m. - No Saturday Hours.
  • MGH Olympic Physicians: Mon–Fri: 7:30 a.m. to 5 p.m.
  • Mason Clinic Lab: Mon-Fri: 7:30 a.m. to 6 p.m.
  • Mason Clinic Walk-In: Mon-Fri: 8:30 a.m. to 6 p.m., Sat/Sun: 10 a.m. to 5 p.m.

Visitor Guidelines

(Updated 7/31/20, Subject to change without notice)

  • No visitors allowed. Limited exceptions for hospitalized patients.
  • No children under 18.
  • All Patients/Visitors Must Wear A Mask When Entering
  • Birth Center patients enter through the Birth Center back door and not through the main areas of the hospital. Follow the signs on the north side of the building (Emergency Department side). Call 360-427-9558 before your arrival.
  • Anticoagulation services have been relocated to the former MGH Surgery Clinic at 1710 N. 13th Street in Shelton.
  • We request that you wash your hands often with soap and water and wear a mask at all times.
  • Contact ICU at 360-427-9540 or MSP at 360-427-9542.

Birth Center English
Birth Center Spanish

Masking Requirements

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How To Wear A Mask Spanish
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Covid 19 Mask Notice Spanish Rev

Notice of Closures and Meeting Cancellations


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Mason County is in Phase 3 of the Washington's Safe Start Recovery Plan.

Learn more about Phase 3 activities by clicking the image above or clicking HERE.

In light of the current concerns around COVID-19, Mason Health has cancelled all community meetings and groups that meet at Mason General Hospital, Mason Clinic and Mason Clinic Hoodsport Primary Care until further notice.

The Mason General Hospital Foundation Auxiliary Gift Shop will be closed until further notice.

The Mason General Hospital Cafeteria will be closed to the public until further notice. The cafeteria will still service patients and staff. We apologize for any inconvenience this may cause.

The Foundation and Development Office and Learning Center are open by appointment only.

Visit the Downloads section at the bottom of the page for contact information on specific departments.

Important Links and COVID-19 Resources

If you have questions that cannot be answered by referencing the resources above, call the Washington DOH Corona Virus Hotline at (800) 525-0127 and press #.

COVID-19 Relief

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Learn more about how you can help Mason Health through our COVID-19 Relief page.

FAQ